Occasionally, patients require special care because their health conditions have led them to critical status and they require intensive care for survival. That is why Hospital Angeles has installed and implemented two Intensive Care units: one for adults and one for children. The hospital also has an intermediate care area, which cares for patients requiring close monitoring, even when they are in stable condition.
If you have a friend or family member in this unit, please consider the following:
- Everyone who is hospitalized in Therapy is in a weakened health state and requires intensive, 24-hour care.
- Patient recovery depends to a certain extent on their physical and emotional comfort. The concern that visitors show may distress the patient, which is why it is important you remain calm when visiting.
- Customer Service staff located in the waiting room and nursing staff are not authorized to inform family members on diagnoses, the results of tests, or radiography; they can only report the patient’s status: grave, critical, or stable (grave, delicado o estable).
- The time of nursing staff is very valuable. Let them use it to care for patients.
- Only stay in the Waiting Room; never try to enter the Unit outside of visitor hours, since this affects the other patients and is an obstacle to movement in the Unit.
- Patient visits in Intensive Therapy are restricted to 4 minutes, 3 times per day, during the following schedule:
12:30 to 13:00, 17:00 to 17:30, and 21:00 to 21:30.
- There is a limit of two visits per patient (8 minutes) in each block of the above times, but only one person may visit at a time. Extended visits are not allowed, no exceptions.
- For patients whose condition is grave, family members must always be reachable (let the Unit know where you can be found), since possible changes to the patient’s status can change at any time, or approval may be required to perform procedures.
- If you have any questions on a patient’s diagnosis, treatment, or prognosis, you must ask the treating physician. If there are several treating physicians, the best thing to do is have a meeting with all of them to answer any questions you have.
We know it is difficult to keep calm in these situations. If you need spiritual help, you can ask our staff for information or contact the Public Relations Department.